For travel agencies
Flight Booking Software Built for Travel Agencies.
Your clients already search for flights online. North Flight gives your agency its own branded flight booking website and a back office for the team that follows up.
Why agencies lose flight customers online
- Clients compare fares on large online travel agencies and only call you for complex trips.
- Agents switch between supplier portals, spreadsheets and email to answer one request.
- Building a booking website with live inventory is a large technical project for a small team.
One website and one desk for your agency
North Flight runs the booking technology. Your agency keeps its brand, its pricing and its customer relationships.
- A public website on your domain where clients search flights and send enquiries.
- An agent portal on the same address for searches made on a client's behalf.
- Markup rules so every fare your team and your website show includes your margin.
Use cases
How it works in practice
Online enquiries outside office hours
Clients search at night and send an enquiry for the fare they want. Your team picks it up in the morning with the details already captured.
Faster quotes over the phone
Agents search in the portal while the client is on the line and save the fare as an enquiry or draft booking.
One view of the team's work
Admins see searches, enquiries and booking records across all agents, with a history of every change.
The features you will use most
Getting started
- 1Register your agency and invite your agents.
- 2Brand your website and connect your domain.
- 3Set your markup rules, then publish.
The full onboarding process explains each step and what providers may ask for.
Questions
What people in your position ask
- We already use a GDS terminal. Do we have to stop?
- No. North Flight does not replace your GDS terminal. If you hold your own GDS or consolidator account, ask us whether it can be connected as an additional API.
- Will clients see North Flight's name?
- No. Your website and your agents' portal show your agency's name and logo.
- Can my team still book manually?
- Yes. Enquiries and booking records are kept in North Flight, and your team can complete the booking through your usual supplier while live booking for that supplier is not yet active.
Plans start at $49/month. See full pricing
Other ways to use North Flight
Give your agency its own flight booking website.
Start on the Starter plan for $49/month, after a 10-day free trial.